Master Class of Advanced Communication Techniques in the opening week of new offices of Grupo ALAVA in Barcelona. The speech was entitled “Change your Mind”, to provide a different approach to the issue of communication. We conducted a deep review to the relative importance of Contents and Staging, and provided a 360-degree-approach to the global issue of communication, particularly useful for presentations and communication between areas. Approaching more in detail, with no contents obviously there is no show, but 80% of the exercise lies in the concept of Staging, which is valid for absolutely everything, regardless of the kind of event and audience. What turned out to be particularly interesting and relevant during the speech was the section dedicated to
When we speak in public, depending on the circumstances, there is always the possibility to go blank. However, unlike we may think, this does not have to do with being experts or beginners, but with being human. The important thing in these cases, as it also occurs with Stage Fright, is to manage the situation, and what I mean by that, is simply to know just how to get out of it.
If, for instance, we search for the meaning of ‘feedback’ in Google, we will obtain more than three million results. Therefore, with this article I am briefly addressing to your reflection on this wonderful tool and, if possible, to get deeper into it, if I manage to catch your attention after reading these lines. The feedback, in few words, is the information – needless to say, extremely valuable -, about an action or behavior, which has the distinctive feature of being a key part in the development and fulfilling of both personal and organizational excellence, in multitude of disciplines. Focusing on the issue of communication, and specifically when doing public speaking, I shall distinguish between two situations: The first one,
First of all, it is important to accept the fact that, while undesirable, this is an absolutely normal occurrence that can happen to anyone at all, from beginners to true experts. Given that it is normal, we must consider it from a positive, ‘the glass is always half-full’ standpoint, and never a negative one. It has happened, and that’s it. All we need to do is to move on as if nothing happened. And I am talking from experience. Most times, we will get the chance to come back to that comment we missed and to refer back to the topic, but if not, it happened, and that’s it! You should have no trouble getting back on track using your
Like everything in life, nothing is black and white. There are times when bringing notes is absolutely necessary, other times when they are highly recommended and others where they are totally forbidden. In the event there is no, or very little supporting graphic material available for the speech, notes are essential, especially if it is of medium duration or there is extensive data, important messages to transmit, or quotes for which it makes no sense to have to make the effort to remember word for word. Similarly, even if there is plenty of graphic and audio-visual material available, if the event lasts for a long time, notes are then clearly necessary. For cases in which the graphic material on the